How do I see and pay my invoices in the portal?

Portal Customer

What you'll do: Open Billing → Invoices to see your invoices, what's outstanding, and download PDFs. Online payment isn't available in the portal yet — pay your agency by your usual method and they'll record it.

Viewing invoices

  1. Go to Billing → Invoices (website) or the Invoices tab (app).
  2. Filter with All / Unpaid / Paid.
  3. Each row shows the invoice number, date, amount, and status. When you owe money, a banner totals it: "Total outstanding: ₹…". Overdue rows are tinted red.

Status words you'll see:

  • Unpaid — issued and not yet paid (shown as Overdue in red once past its due date).
  • Partially paid — some payment received, a balance remains.
  • Paid — settled in full.
  • Void — cancelled by the agency (these are hidden from your list).

Downloading a PDF

Click/tap the PDF control on an invoice row. On the website it opens in a new tab; on the app it downloads and opens the share sheet so you can save or forward it. The PDF is the formal GST invoice.

Paying

There is currently no way to pay through the portal — you'll see a "Payment coming soon" note on the website where a pay button will go later. For now, pay your agency by your usual offline method (bank transfer, cheque, etc.) and they record the payment against your invoice. Once they do, the status updates here.