How do I record a payment against an invoice?

Sales Executive

What you'll do: Open the invoice and click Record Payment. Enter the amount, method, and date, then confirm. The invoice's status updates automatically to Partially Paid or Paid.

Steps

  1. Open an invoice that's Issued or Partially Paid and click Record Payment.
  2. In the Record Payment dialog, fill in:
  • Amount (₹) — pre-filled with the full outstanding balance.
  • Payment method — Bank Transfer (default), UPI, Cheque, Cash, Card, or Other.
  • Reference number (optional) — the UTR (the unique transaction reference for a NEFT/bank transfer), cheque number, or UPI transaction ID.
  • Date received — between the invoice date and today.
  • Notes (optional).
  1. Click Record payment. You'll see "Payment of ₹… recorded." (and "Invoice fully paid." if it settles the balance).

Fully covered → Paid; anything less → Partially Paid. Partial payments are fine and can be repeated.

Common messages

  • "Amount exceeds the outstanding balance of ₹…. Reduce the amount or record a partial payment." — Enter the remaining balance or less.
  • A reused reference number on the same invoice is rejected (each UTR/cheque is recorded once).

Good to know

  • Payments can't be edited or deleted once recorded — there's no reversal in this version.
  • Once any payment is recorded, the invoice can no longer be voided.