I forgot my password — how do I reset it?

Steps

1. On your workspace login page (yourslug.businessops360.com/login), click Forgot password?
2. Enter your account email and click Send reset link.
3. You'll see:
4. (This message appears whether or not the email is registered — it's a privacy measure, so it never reveals which emails have accounts.)
5. Open the email and click the reset link. On the Choose a new password page, enter and confirm your new password, then submit.
6. For your security you'll be signed out of any other sessions. Sign in again with your new password.

If it doesn't work

• The link says it's invalid or expired — Reset links expire after 60 minutes and can only be used once. Request a new one from the login page.
• "Too many requests. Please wait a while and try again." — You can request at most a few reset links per hour. Wait, then try again.
• No email arrived — Check your spam folder. If your email isn't registered on the workspace, no email is sent — contact your workspace admin, who can also reset your password for you.

Related

• How do I sign in to my BusinessOps360 workspace?
• I was given a temporary password — how do I set my own?
• How do I reset a user's password? (admins)