How do I approve or reject a quote waiting on me?

Sales Executive

What you'll do: If you're your workspace's quote approver, open the quote from your Approver Inbox (or the notification), review it, and click Approve or Reject. Rejection requires a note.

Who can approve

Approval isn't tied to a role — it's tied to identity. Only the specific person configured as the approver (and stamped on the quote when it was submitted) can approve or reject it. Even a Tenant Admin can't approve someone else's assigned quote.

Steps

  1. Open the Approver Inbox from the navigation (it appears only for the configured approver) or click through from your notification.
  2. Open a Pending Approval quote. You'll see the line items plus a Margin Analysis card (list total vs quoted total, discount amount and %, and how many lines are below floor).
  3. Click:
  • Approve — optionally add a note for the Sales Executive, then confirm. The quote becomes Approved and can be marked as sent.
  • Reject — a note is required (there are quick-reason chips). The quote becomes Rejected — a terminal state. To try again, the sales user raises a revision.

Common messages

  • "Only the configured approver for this Quote can approve or reject." — You're not the approver stamped on this quote.
  • "Quote is in '<status>' status; approve / reject is allowed only on quotes in 'pending_approval'." — Someone already decided it, or it moved on.