How do I export my workspace data?

Tenant Admin / Owner

What you'll do: Open Data Export, tick the data types you want, choose CSV or Excel, set a date range for transactional data, and click Export. Available to Tenant Admin and Owner.

Steps

  1. Open Data Export from the navigation (in the Governance section).
  2. Tick the data types to include, grouped as:
  • Master data (current snapshot): Customers, Products, Assets, Product OEMs.
  • Transactional data (filtered by date): Quotes, Sales Orders, Invoices, Payments, Service Requests, Field Service Reports, AMC Contracts, Maintenance Plans.
  1. Each group has a Select all toggle.
  2. If you picked any transactional type, set a date range (up to 366 days per export). For master-data-only exports the date range doesn't apply and is disabled.
  3. Choose a format:
  • Excel (.xlsx) — one sheet per type
  • CSV — a zip with one file per type
  1. Click Export. Your browser downloads the file (an Excel workbook, or a zip of CSVs).

Who can export

Only Tenant Admin and Owner roles. Others see: "You don't have access to Data Export — Only Admin and Owner roles can export workspace data."

Good to know

  • Amounts export exactly as they appear on your documents (Indian rupee formatting).
  • Each data type is capped at 50,000 rows per export; narrow your date range if you have more.
  • It's a good idea to export a copy of your data before a trial ends.