BusinessOps360 Help Portal
Home / Getting Started / I was given a temporary password — how do I set my own?

I was given a temporary password — how do I set my own?

Agency Staff

What you'll do: When your workspace admin resets your password, you sign in once with the temporary password and are immediately taken to a Choose a new password screen. Enter the temporary password, pick a new one, and you're in.

Steps

  1. Sign in at yourslug.businessops360.com/login using the temporary password your admin gave you (or that was emailed to you).
  2. You're taken straight to the Choose a new password screen:
  3. Fill in:
  • Temporary password — the one you just used to sign in.
  • New password — at least 12 characters.
  • Confirm new password — type it again.
  1. Click Update password. You're now signed in with your own password.

If it doesn't work

  • "That temporary password is incorrect." — Re-enter the temporary password exactly as given. If it keeps failing, ask your admin to reset it again.
  • "Choose a password different from your temporary one." — Your new password can't be the same as the temporary one.
  • "Your temporary password has expired. Ask your workspace admin to reset it again." — Temporary passwords are time-limited. Ask your admin for a fresh reset.
  • "Passwords don't match." — The two new-password fields must match.
← PreviousI forgot my password — how do I reset it?
Next →How do I change my password?