Does BusinessOps360 send SMS notifications?
What you'll do: No. All one-time sign-in codes and notifications are delivered by email (and, for the customer mobile app, push notifications). There's no SMS anywhere in the product.
The detail
- Sign-in codes for the field-service app and the customer portal are emailed, not texted.
- Notifications to staff appear in the in-app notification bell and, where applicable, by email.
- Customers with the BO360 Portal Android app can receive push notifications for a few service events, but not SMS.
If you were expecting a code by text message, check your email inbox instead — see My sign-in code didn't arrive by SMS.